Great customer service matters to us at Hillsbus, and we love it when our staff show us just how much.

Driver Phil Noble, from Transborder Express, was running the NSW TrainLink service from Eden to Canberra on the 2nd of January 2017 when he helped a young customer travelling alone. A passenger on board saw it happen and wrote in to say, “It was truly lovely to see this small act of kindness. Thank you for employing such a decent man with such great customer service”. It's Phil's third compliment in just a few months.

Well done Phil and thank you for your commitment.